Customer service is available
Monday to Friday, 8:30 AM - 5:00 PM
Monday to Friday, 8:30 AM - 5:00 PM
Call us: 0118 945 8330
AGREED TERMS
Placing an order and its acceptance
Our contract with you
All Hardware must be installed by trained technicians/installers for the type of product being installed, or all warranties are voided.
we will, at our option, and as your sole and exclusive remedy for failure to comply with the above warranty, repair, replace or provide a reasonable workaround for the defective and/or nonconforming part of the Hardware, or refund the price of the defective Hardware in full. No refunds will be given for Hardware products that are returned incomplete or damaged. ASSA ABLOY will not be required to perform any warranty repairs of the Hardware at a specific site. You will be responsible for removing and reinstalling all the parts or components of the Hardware returned to ASSA ABLOY for repair under the warranty. You will bear all risk of loss during the shipment of items and Hardware products returned to ASSA ABLOY. You will be solely responsible for obtaining insurance on any and all items and Hardware products that are returned to ASSA ABLOY.